Refund and Returns Policy


Our customer’s health and happiness is our number one priority, but we are a small operation and sometimes things slip through the cracks. Please contact us with your concerns, and we will try to make it right.

Most of our goods are perishable like food, chocolate, etc. We cannot accept returns of these perishable products. Gift cards, shipping costs, etc. can also not be returned. We are not responsible for physical damage to products caused by shipping or handling including physical deformation, temperature impacts, or quality degradation due to delays. If you are unhappy with the quality of your purchase, please contact us and we will try to make it right.

For subscription packages, we endeavor to send you an email one week in advance of shipping from our facility. If you will be unable to receive the delivery, please respond to the email as soon as possible so we can reroute the delivery, hold the shipment, or credit your account. If we do not receive a response more than 24 hours in advance, we cannot guarantee the diversion of your shipment.

Other products may be returned within 30 days from date of purchase for a full exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and be accompanied by a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery


If your purchase is eligible for a return, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, please contact us for shipping directions.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us for questions related to refunds and returns.